Privacy
How we look after your data.
Last updated 23 October 2026.
01Who we are
HA Panel Works is responsible for the personal data described here. Contact us at the address on the contact page.
02What we collect
The details you give us to quote and deliver an order (name, company, email, phone, delivery address), the cut lists you upload, and messages you send us. Our website keeps basic server logs, including IP addresses, to protect it from abuse.
03Why we use it
To prepare quotes, make and deliver orders, answer messages and keep accounting records. We don't sell your data or use it for advertising.
04Who we share it with
Only the companies that help us run the business: delivery carriers, our payment provider, IT and software suppliers that process data on our behalf, and our accountants.
05How long we keep it
Quotes that don't become orders: 12 months. Orders and invoices: as long as tax law requires, usually six years.
06Your rights
You can ask for a copy of your data, have it corrected or deleted, or object to how we use it. Contact us, and if you're not happy with the answer you can complain to the Information Commissioner's Office (ico.org.uk).